Shipping Policy

                                    

 

At Geovanie, we’re committed to delivering your order quickly, reliably, and with care.


 Order Processing

  • Orders are processed within 1–3 business days, excluding weekends and public holidays.

  • Once your order is shipped, you’ll receive a confirmation email with tracking details.


 Estimated Delivery Times

  • Standard Shipping (UK via Royal Mail): 3–7 business days

  • Express Shipping (via DHL): 1–3 business days

Please note: Delivery times are estimates and may be affected by unforeseen circumstances such as weather, courier delays, or customs clearance.


Shipping Fees

  • Standard Shipping (UK): FREE on all orders

  • Express Shipping (DHL): Calculated and displayed at checkout


🔍 Order Tracking

  • A tracking link will be emailed to you once your order has been dispatched.

  • Tracking updates may take up to 48 hours to appear.


⏱️ Delays & Delivery Issues

  • Geovanie is not responsible for delays caused by courier services, customs, or external events.

  • If your order hasn’t arrived within the expected timeframe, please contact us at:
    📧 support@geovanie.shop


Incorrect Address Disclaimer

  • Customers are responsible for entering the correct shipping address at checkout.

  • Geovanie is not liable for delays or lost packages due to incomplete or incorrect address information.


 Need Assistance?

Our customer care team is available 24/7 to help you.
Reach out anytime at:
📧 support@geovanie.shop